How do we make an appointment or book a spa party ?

Reservations required. ALL reservations are to be made via email or via our "contact us" page ONLY (NO reservations will be made over the phone)

What if one of the girls I bring acts inappropriately ?

We ask that the adult attending (or adult hosting a party) supervises the girls, no exceptions. Although we understand that "girls just wanna have fun" and that they can get excited in the moment, but please understand that we are still a spa and not a gymnasium or playground. We concentrate on pampering the girls and we are unable to do so if there is a ruckus. We will NOT tolerate any running, climbing, screaming, banging on walls, pillow fights, jumping on/off the pedi stand, throwing of ojbects, playing with the furniture in our lounge area, etc. (yes, these have all happened at one time or another, hence the mention) Therefore it is imperative to have adult supervision at ALL TIMES

What happens if we arrive late to our appointment ?

We ask that you plan to arrive at least 10 minutes PRIOR to your scheduled time in order to be ready to start on time. Please take this into consideration, especially if you are unsure of where we are situated or unsure of the time it will take to travel to our location. Should you arrive late to your appointment, please note services or duration of appointment may be affected.

Do we need to prep the girls in any way before a service or party ?

Please make sure ALL girls are polish-free as there will be a fee of $5 per girl who is not, this fee will automatically be added to the final cost.  

Can us moms/adults have mini spa services too ?

Of course ! BUT please note that we are a kids spa, we are NOT equipped with your standard salon/spa equipment and therefore your service will be of a more mature nature but similar as to what we provide the girls, with no nail/cuticle trimming.  

What if I need to cancel a mini spa service or party ?

As a courtesy, we ask at minimum a 24 hours notice. We do understand that unforeseen situations can come up at the last minute, but if you are unable to attend, please message us via Facebook or call us ASAP to let us know. Please take into consideration that all services require prep time and depending on the service, we may also require an additional assistant. When we are left waiting without knowing that we are encountering a no-show, this can be a significant loss of our time, and loss of another potential client.  

For a party; should you wish to postpone only, we would be happy to accommodate another date. Should you wish to completely cancel a party, please remember that the deposit is non-refundable.

Can we just drop by the spa to visit ?

Unfortunately not as we are a homebased business and do not operate with regular opening hours .. we would welcome you to visit by making an appointment on a mutually feasible day and time.

Can we bring outside food to the spa ?

Not as a general rule, since we try to maintain a peanut/nut/tree nut free as well as fish free environment therefore we prefer that no outside food is permitted. Under certain circumstances however, and with ample notice, we may be able to accommodate if you'd like to bring a cake or other, but please email us to inquire further. Do remember, mini cupcakes are included in our party packages.  

Are gratuities included in your prices ?

Although gratuities are very much appreciated, they are not included in our prices. We leave this up to you to initiate at your own discretion.

What is your liability policy ?

Spa Bambina, its owner and employees assume no responsibility or liability for : any accidents, allergies (food, spa products, clothing, etc), or injuries to guests before, during or after the event. While mobile, Spa Bambina, its owner and employees assume no responsibility or liability for the same as noted above to your guests or property. We will ensure that your home/location and guests are treated with care and respect, however, liability lies with the client. 

Do you take pictures during services or parties ?

Of course ! We love taking pics ! Note that all photos taken by us are the sole ownership of Spa Bambina. Pictures are used for promotional purposes only. Most pictures are posted on social media such as Facebook, Instagram and Twitter. It is your responsibility to advise all parents of guests. Do let us know if you have any concerns BEFORE the service or party takes place.  


Do you speak English only ?

Although our site is in English, we are fully bilingual - nous pouvons vous servir entièrement en français avec plaisir !

Do you have gift certificates ?

Yes ! Can be used for any dollar amount or for any mini spa service. They can be picked up (email us ahead of time to arrange a mutually agreeable day/time) or they can also be mailed to you upon receipt of payment.

What are your methods of payment ?

We accept cash or cheque and for your convenience, should you wish, we also accept interact e-transfer that is a great option to pay for party deposits and gift certificates !

Are you trained professionals ?

No. Debbie (owner/operator) is a relaxation therapist only. We are not licensed estheticians or cosmetologists. Our services are strictly for pretend play and for entertainment purposes only. We aim to provide a fun environment and make every girl feel special by being pampered to the max !

Can all parents stay for the party at the spa ?

Due to the space limitations in the actual spa area, we can only accommodate 1-2 adults only. Should additional adults want to stay/wait for their child, they are welcome to wait in our separate lounge area where they can listen to today's hit music and use our free Wi-Fi.